Issues with customer list imports for dotmailer integrated emails

Incident Report for Spektrix

Resolved

This issue is now resolved. You shouldn't see any issues with sending out your integrated mailings, but please do get in touch with Support if you run into any issues and we will be happy to help you out.

Posted May 14, 2018 - 15:57 BST

Identified

Dotmailer have reported problems with importing contact lists from Spektrix. This is affecting some Spektrix clients as they try and send integrated mailings, and may continue to do so until the issue is resolved by dotmailer.

We will send another update round as soon as we hear from dotmailer that the issue has been resolved.

Sorry for the inconvenience, please get in touch with the Spektrix Support team if there's any help we can provide while this is affecting you.

Posted May 14, 2018 - 12:30 BST

This incident affected: dotdigital.