All Systems Operational

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Stay up-to-date on Spektrix's system status here. You can also subscribe to notifications above.

If you're experiencing something that isn't on this page, get in touch:

support@spektrix.com
UK & Ireland: 020 7183 3586
US & Canada: (646) 569-9097 or 1-800-961-5971

Uptime over the past 90 days. View historical uptime.
Spektrix System ? Operational
90 days ago
100.0 % uptime
Today
UK and Ireland ? Operational
90 days ago
100.0 % uptime
Today
US and Canada ? Operational
90 days ago
100.0 % uptime
Today
Australia and New Zealand ? Operational
90 days ago
100.0 % uptime
Today
Payments Processing ? Operational
90 days ago
99.99 % uptime
Today
Opayo (formerly SagePay) ? Operational
90 days ago
99.99 % uptime
Today
Spektrix Payments (Adyen) ? Operational
90 days ago
99.94 % uptime
Today
Worldpay (formerly Vantiv) ? Operational
90 days ago
100.0 % uptime
Today
Authorize.Net ? Operational
90 days ago
100.0 % uptime
Today
Moneris ? Operational
90 days ago
100.0 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
dotdigital ? Operational
90 days ago
100.0 % uptime
Today
Spektrix Link ? Operational
90 days ago
99.75 % uptime
Today
Support Services Operational
90 days ago
100.0 % uptime
Today
Support Centre and support@spektrix.com ? Operational
90 days ago
100.0 % uptime
Today
Phone Service - UK/Ireland ? Operational
90 days ago
100.0 % uptime
Today
Phone Service - North America ? Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
APIs - UK and Ireland ? Operational
90 days ago
100.0 % uptime
Today
APIs - US and Canada ? Operational
90 days ago
100.0 % uptime
Today
APIs - Australia and New Zealand ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 12, 2025

No incidents reported today.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025
API issue with syncing between Spektrix and websites
Resolved - We have been monitoring the fix that was put in place and have not seen any issues with the API through the evening and into this morning. We will be marking this as resolved and will continue to monitor our API.
Nov 6, 14:32 GMT
Monitoring - We identified the cause of the sporadic API issue that is affecting how some websites are syncing with Spektrix via the API. We have put a fix in place to mitigate the issue and will continue to monitor the issue closely through tomorrow.

You should start to see improvement in your website syncing, and any issues with event/instance information should be resolving.
Nov 5, 18:21 GMT
Identified - We’ve identified an issue where the API is sporadically returning 500 errors, which may affect how Spektrix is syncing with your website CMS for event listings, including instance dates and statuses.

If you are noticing any impact on your website, such as incorrect show dates or status of instances, we recommend contacting your web developer, sending them a link to this page and directing them to the 'Note for web developers and integrators' below. We’ll continue to update with any progress or now info here.


Note for web developers and integrators:

We are noticing transient and intermittent 500 errors in the API, which we are investigating.
In general - regardless of today's issues - to ensure 500, 401 or any other unexpected responses do not impact your syncing between Spektrix and your website / partner platform, you may wish to implement a resilience strategy such as retrying failed requests and/or retaining your last 'good' sync.
Nov 5, 17:43 GMT
Nov 5, 2025
Nov 4, 2025

No incidents reported.

Nov 3, 2025
System slowness and error screens
Resolved - Thank you for your patience earlier today whilst we worked to resolved the errors and slowness some of you were experiencing. We've seen no further errors since 11:09am GMT / 06:09am ET so we're marking this incident as resolved. As ever, if you need anything from our support team or have any questions, please don't hesitate to get in touch.
Nov 3, 12:09 GMT
Monitoring - We've seen system speeds and behavior on clicks return to normal and since we released our fix - we'll continue to monitor the system closely. If you have any questions please don't hesitate to reach out to our team at support@spektrix.com.
Nov 3, 11:19 GMT
Identified - We've identified a reason for system slowness and errors on clicks that you may be experiencing. We're actively working on a fix for this, and we'll update you as soon as we have more information.
Nov 3, 11:03 GMT
Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025
Issues accessing Spektrix Link and Web Components, and online Spektrix Payments Processing
Resolved - We have been monitoring Spektrix systems and Microsoft Azure through the evening and continue to see improvements across Spektrix Link, web components, and online Spektrix Payments processing.

We will be marking this as resolved and will continue to monitor systems over the coming days.
Oct 29, 23:26 GMT
Monitoring - After today's global Microsoft Azure outage, we are seeing initial signs of recovery for affected system elements, including Spektrix Link (Subsites and Digital Tickets), Web Components, and online payments through Spektrix Payments.

You may begin to see Spektrix Payments and web components working as expected, as well as being able to log into your Spektrix Link portal. In-person payments through card terminals and the Sales interface are still working as expected.

We will continue to monitor the status of Microsoft Azure and our systems, with updates to this page as we have them.
Oct 29, 21:21 GMT
Update - A global Microsoft Azure outage is impacting system elements including online payments through Spektrix Payments, Spektrix Link (including Subsites and Digital Tickets), and Web Components.

In-person payments through card terminals or keyed in through your Sales interface are still working as expected. If you’re able, we recommend adding messaging to your website that directs customers to complete purchases over the phone.

We are continuing to monitor the situation closely and are exploring possible options to improve the situation. We will make updates here accordingly.
Oct 29, 18:46 GMT
Update - We are aware of a current system outage affecting one of our infrastructure partners that started at 16:00 GMT/12:00 PM ET/9:00 AM PT, which we are monitoring closely.

The current incident is affecting online payment processing through Spektrix Payments. If you’re using Spektrix Payments, your customers will not be able to process any payments through your website.
In-person payments through card terminals or keyed in through your Sales interface are working as expected.

Spektrix Link (including Subsites and Digital Tickets) remain unavailable both to you and your customers. Our Web Components are also affected by this outage, meaning that Web Components may not work as expected on your website. We're also aware that iframes on your website may resize incorrectly.

If you are able to, you may consider adding messaging to your website to direct customers to complete purchases over the phone. We will continue to monitor the situation and update here accordingly.
Oct 29, 17:34 GMT
Update - We are aware of a current system outage effecting one of our infrastructure partners that started at 16:00 GMT/12:00 PM ET/9:00 AM PT, which we are monitoring closely.

While this is ongoing, it means that Spektrix Link (including Subsites and Digital Tickets) will be unavailable both to you and your customers. Our Web Components are also effected by this outage, meaning that Web Components may not load/work as expected on your website. We're also aware that iframes on your website may resize incorrectly.

We will continue to monitor the situation and update here accordingly.
Oct 29, 16:53 GMT
Identified - We have identified an issue with an infrastructure partner and will continue to monitor the issue and provide updates as we learn more.

Customers and organizations will continue to experience problems accessing Spektrix Subsite pages, the Spektrix Link login page, web components, and issues with adding Digital Passes to digital wallets.
Oct 29, 16:21 GMT
Investigating - We have identified an issue with an infrastructure partner and will continue to monitor the issue and provide updates as we learn more.

Customers and organizations will continue to experience problems accessing Spektrix Subsites, the Spektrix Link login page, and issues with adding Digital Passes to digital wallets.
Oct 29, 16:08 GMT
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