All Systems Operational
About This Site
Stay up-to-date on Spektrix's system status here. You can also subscribe to notifications above.
If you're experiencing something that isn't on this page, get in touch:
support@spektrix.com
UK & Ireland: 020 7183 3586
US & Canada: (646) 569-9097
Spektrix System
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Operational
Spektrix System - UK/IE
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Operational
Spektrix System - US/CAN
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Operational
Payments Processing
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Operational
SagePay
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Operational
YESpay
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Operational
Vantiv / Element Payments
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Operational
Authorize.Net
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Operational
PayPal
Operational
dotmailer
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Operational
Support Services
Operational
Support Centre and support@spektrix.com
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Operational
Phone Service - UK/Ireland
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Operational
Phone Service - North America
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Operational
APIs
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Operational
APIs - UK/IE
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Operational
APIs - US/CAN
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance Monday 12th November
Nov 13, 04:00-08:00 GMT
Date Change for Scheduled Maintenance
We'll be running some scheduled maintenance on the Spektrix system on Tuesday 13th November between 4:00am-8:00am GMT / 12midnight-4:00 EST.
Within this period we will need to take the system offline, during which time you won't be able to log into your system for a couple of minutes. Your online bookers will see a message informing them that the system is undergoing maintenance, and our APIs will also be unavailable. All APIs will return a 503 Unavailable status code, with a Retry-After header.
Please do get in touch with support@spektrix.com if you have any questions.
Posted on Nov 7, 17:19 GMT
We'll be running some scheduled maintenance on the Spektrix system on Tuesday 13th November between 4:00am-8:00am GMT / 12midnight-4:00 EST.
Within this period we will need to take the system offline, during which time you won't be able to log into your system for a couple of minutes. Your online bookers will see a message informing them that the system is undergoing maintenance, and our APIs will also be unavailable. All APIs will return a 503 Unavailable status code, with a Retry-After header.
Please do get in touch with support@spektrix.com if you have any questions.
Posted on Nov 7, 17:19 GMT
Scheduled Maintenance
Nov 15, 06:00-08:00 GMT
We'll be running some scheduled maintenance on the Spektrix system on Thursday 15th November between 6am-8am BST / 1am-3am EST / 10pm-12.00 PST (Wednesday). This is to run some routine tests and upgrades on the database.
Within this time, there will be two or three periods when you won't be able to log into your system for a few minutes. During those periods, online bookers will see a message informing them that the system is undergoing maintenance, and our APIs will also be unavailable. All APIs will return a 503 Unavailable status code, with a Retry-After header.
After the maintenance, you may need to restart the Spektrix App service before printing tickets or taking chip and pin payments. Restarting your computer after 8am should do the trick.
Please do get in touch with support@spektrix.com if you have any questions.
Posted on Nov 12, 14:09 GMT
Within this time, there will be two or three periods when you won't be able to log into your system for a few minutes. During those periods, online bookers will see a message informing them that the system is undergoing maintenance, and our APIs will also be unavailable. All APIs will return a 503 Unavailable status code, with a Retry-After header.
After the maintenance, you may need to restart the Spektrix App service before printing tickets or taking chip and pin payments. Restarting your computer after 8am should do the trick.
Please do get in touch with support@spektrix.com if you have any questions.
Posted on Nov 12, 14:09 GMT