All Systems Operational

About This Site

Stay up-to-date on Spektrix's system status here. You can also subscribe to notifications above.

All timezones are in UTC - find out what time that is for you here: https://www.timeanddate.com/worldclock/converter.html

If you're experiencing something that isn't on this page, get in touch:
support@spektrix.com
UK & Ireland: 020 7183 3586
US & Canada: (646) 569-9097 or 1-800-961-5971
Australia: +61 3 6361 4009

Uptime over the past 90 days. View historical uptime.
Spektrix System Operational
UK and Ireland Operational
US and Canada Operational
Australia and New Zealand Operational
Payments Processing Operational
Opayo (formerly SagePay) Operational
Spektrix Payments (Adyen) Operational
Worldpay (formerly Vantiv) Operational
Authorize.Net Operational
Moneris Operational
PayPal Operational
dotdigital Operational
Spektrix Link Operational
Support Services Operational
Support Centre and support@spektrix.com Operational
Phone Service - UK/Ireland Operational
Phone Service - North America Operational
APIs Operational
APIs - UK and Ireland Operational
APIs - US and Canada Operational
APIs - Australia and New Zealand Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 15, 2026

Cards not storing on Spektrix Payments
Resolved - We've now deployed a fix to prevent this issue reoccurring.

All the stored card attempts that were previously delayed should now have completed.
Oct 15, 10:53 UTC
Monitoring - We've now identified the cause of the issue, and are putting in place a fix for it.

Previous attempts to store cards that were delayed are starting to resolve themselves - you don't need to retry storing the card.

We'll carry on monitoring the situation, and will update here with any new information.
Oct 15, 10:16 UTC
Investigating - We're aware that for organisations using Spektrix Payments, the stored card function is currently not working. When trying to store a card, you may see the message “Card is currently processing and will be ready for use shortly”. This has been happening since 8pm UTC on Tues 14 Oct.

Payments themselves should be going thorough fine on all channels, it is only the storing of the card that is currently not working.

We're investigating the issue and will update here with any further information soon.
Oct 15, 09:08 UTC

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage