All Systems Operational

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Stay up-to-date on Spektrix's system status here. You can also subscribe to notifications above.

All timezones are in UTC - find out what time that is for you here: https://www.timeanddate.com/worldclock/converter.html

If you're experiencing something that isn't on this page, get in touch:
support@spektrix.com
UK & Ireland: 020 7183 3586
US & Canada: (646) 569-9097 or 1-800-961-5971
Australia: +61 3 6361 4009

Uptime over the past 90 days. View historical uptime.
Spektrix System Operational
90 days ago
99.94 % uptime
Today
UK and Ireland Operational
90 days ago
99.92 % uptime
Today
US and Canada Operational
90 days ago
99.91 % uptime
Today
Australia and New Zealand Operational
90 days ago
99.98 % uptime
Today
Payments Processing Operational
90 days ago
99.95 % uptime
Today
Opayo (formerly SagePay) Operational
90 days ago
99.93 % uptime
Today
Spektrix Payments (Adyen) Operational
90 days ago
100.0 % uptime
Today
Worldpay (formerly Vantiv) Operational
90 days ago
99.92 % uptime
Today
Authorize.Net Operational
90 days ago
99.93 % uptime
Today
Moneris Operational
90 days ago
99.93 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
dotdigital Operational
90 days ago
100.0 % uptime
Today
Spektrix Link Operational
90 days ago
99.98 % uptime
Today
Support Services Operational
90 days ago
99.99 % uptime
Today
Support Centre and support@spektrix.com Operational
90 days ago
99.99 % uptime
Today
Phone Service - UK/Ireland Operational
90 days ago
99.99 % uptime
Today
Phone Service - North America Operational
90 days ago
99.99 % uptime
Today
APIs Operational
90 days ago
99.98 % uptime
Today
APIs - UK and Ireland Operational
90 days ago
99.98 % uptime
Today
APIs - US and Canada Operational
90 days ago
99.98 % uptime
Today
APIs - Australia and New Zealand Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 5, 2026
Issue with sending system emails
Resolved - We've been able to fix the underlying issue and believe all system emails should be sending as expected now so we are marking this as resolved. We will continue to monitor as usual. If you have any questions, please do reach out to us at support@spektrix.com or on +44 (0)20 7183 3586 | +1 (646) 569-9097 | Toll Free: +1 (800) 961-5971.
Feb 5, 17:18 UTC
Monitoring - We've identified the cause of the issues with system emails and have put a fix in place. You should start seeing system emails sending again, and emails that were previously unsent should now complete.

We'll continue to monitor the situation.
Feb 5, 17:08 UTC
Investigating - We've seen that system emails may not be sending. these will include new account, password reset, confirmation emails gift voucher purchases and scheduled reports as of around 2:30pm UTC.

We're looking into the cause of this and will update here shortly.
Feb 5, 17:03 UTC
Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026
Sporadic issues processing online and phone payments
Resolved - All payment issues were fully resolved by around 11:15 UTC. If you have any further problems or concerns around processing payments please contact us and we will be able to further investigate and assist.
Jan 27, 13:50 UTC
Monitoring - We have implemented a fix and can see successful online and card payment transactions so we are confident that this has resolved the sporadic payment issues. We'll continue to monitor this closely.

If you have any questions please don't hesitate to reach out to our team at support@spektrix.com.
Jan 27, 11:14 UTC
Update - We have identified the likely cause for these errors and are implementing a fix. We'll continue to update here as soon as we have more information!
Jan 27, 11:02 UTC
Identified - We have identified a network connectivity issue causing the sporadic issues processing card payments in the Sales Interface and Online for clients using Opayo for their payment processing. Chip and Pin transactions remain unaffected.

We are confident that this is only affecting a low number of transactions. If you are having issues processing card payments, you will need to reserve the customers' tickets, or take alternative payment.

We will continue to monitor closely and update here as we have new information!
Jan 27, 10:22 UTC
Event Availability Page on Subsites showing "No events available"
Resolved - We're happy that all aspects of Spektrix Subsites and Spektrix Link are now fully operational. If you are still seeing problems loading pages after syncing your page then please get in touch with us and we can further assist.
Jan 27, 13:49 UTC
Monitoring - We have been able to identify the issue causing this. We have rolled out a fix for this. For this to take effect it the Subsite itself will need to sync. This automatic process happens every 15 minutes or can be manually triggered from within the Spektrix Link admin.

We have manually synced subsites for organisations we know have reported issues, and if you would like any assistance in running a manual sync please contact us and we can help with that.
Jan 27, 12:49 UTC
Investigating - We're investigating an issue affecting Spektrix Subsites only. The Event Availability page is currently displaying "No events available" when there are online events that should be displayed.

Navigating to an event directly via an ID does work, it is currently only the Event Availability page affected.

We will provide more updates as soon as we have them.
Jan 27, 12:33 UTC
Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

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