All Systems Operational

About This Site

Stay up-to-date on Spektrix's system status here. You can also subscribe to notifications above.

If you're experiencing something that isn't on this page, get in touch:

support@spektrix.com
UK & Ireland: 020 7183 3586
US & Canada: (646) 569-9097 or 1-800-961-5971

Spektrix System ? Operational
Spektrix System - UK/IE ? Operational
Spektrix System - US/CAN ? Operational
Payments Processing ? Operational
SagePay ? Operational
YESpay ? Operational
Worldpay (formerly Vantiv) ? Operational
Authorize.Net ? Operational
PayPal Operational
dotdigital ? Operational
Support Services Operational
Support Centre and support@spektrix.com ? Operational
Phone Service - UK/Ireland ? Operational
Phone Service - North America ? Operational
APIs ? Operational
APIs - UK/IE ? Operational
APIs - US/CAN ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We'll be running some essential maintenance on the Spektrix infrastructure on Tuesday 14th July between 6am - 8am BST // 1am - 3am EDT //10pm-midnight PDT.

The system will be unavailable for part of this period.

When the system is unavailable, your online bookers will see a message informing them that the system is undergoing maintenance.

Our APIs will also be unavailable, and will return a 503 Unavailable status code, with a Retry-After header.

Please do get in touch with support@spektrix.com if you have any questions.
Posted on Jul 8, 16:33 BST
Spektrix System
Fetching
Spektrix Payment System
Fetching
Past Incidents
Jul 11, 2020

No incidents reported today.

Jul 10, 2020

No incidents reported.

Jul 9, 2020

No incidents reported.

Jul 8, 2020

No incidents reported.

Jul 7, 2020

No incidents reported.

Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020
Completed - The scheduled maintenance has been completed.
Jul 4, 02:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 14:00 BST
Scheduled - Our North American office will be closed on Friday, July 3rd in observance of the holiday. Phone support will be limited to critical issues only during our regular business hours. For non-critical inquiries, please send us a message at support@spektrix.com and we will get back to you as soon as possible.
Jun 29, 15:37 BST
Jul 3, 2020
Jul 2, 2020

No incidents reported.

Jul 1, 2020
Resolved - We're happy this has now been resolved, but if you do experience any more slowness or other issues with the system please do contact us on 020 7183 3586 or support@spektrix.com.
Jul 1, 11:50 BST
Monitoring - We look to have found the cause for this slowness and have put a fix in place. We will continue monitoring to see if the speeds remain stable.
Jul 1, 11:31 BST
Investigating - We're investigating reports of system slowness across some systems and websites.
We will update soon when we have more information.
Jul 1, 11:03 BST
Jun 30, 2020

No incidents reported.

Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.