Monitoring - We are aware of an issue with payment processing on the Moneris Payments Gateway since about 18:00 UTC. This is only affecting Canadian clients using Moneris as a payment gateway.

Service appears to be returning to normal, but we will continue to monitor Moneris service through the end of the day.

Feb 20, 2026 - 18:36 UTC

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All timezones are in UTC - find out what time that is for you here: https://www.timeanddate.com/worldclock/converter.html

If you're experiencing something that isn't on this page, get in touch:
support@spektrix.com
UK & Ireland: 020 7183 3586
US & Canada: (646) 569-9097 or 1-800-961-5971
Australia: +61 3 6361 4009

Spektrix System Operational
90 days ago
99.98 % uptime
Today
UK and Ireland Operational
90 days ago
99.98 % uptime
Today
US and Canada Operational
90 days ago
99.98 % uptime
Today
Australia and New Zealand Operational
90 days ago
99.98 % uptime
Today
Payments Processing Major Outage
90 days ago
99.93 % uptime
Today
Opayo (formerly SagePay) Operational
90 days ago
99.93 % uptime
Today
Spektrix Payments (Adyen) Operational
90 days ago
100.0 % uptime
Today
Worldpay (formerly Vantiv) Operational
90 days ago
99.92 % uptime
Today
Authorize.Net Operational
90 days ago
99.93 % uptime
Today
Moneris Major Outage
90 days ago
99.81 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
dotdigital Operational
90 days ago
100.0 % uptime
Today
Spektrix Link Operational
90 days ago
99.98 % uptime
Today
Support Services Operational
90 days ago
99.99 % uptime
Today
Support Centre and support@spektrix.com Operational
90 days ago
99.99 % uptime
Today
Phone Service - UK/Ireland Operational
90 days ago
99.99 % uptime
Today
Phone Service - North America Operational
90 days ago
99.99 % uptime
Today
APIs Operational
90 days ago
99.98 % uptime
Today
APIs - UK and Ireland Operational
90 days ago
99.98 % uptime
Today
APIs - US and Canada Operational
90 days ago
99.98 % uptime
Today
APIs - Australia and New Zealand Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 20, 2026

Unresolved incident: Moneris Payment Processing.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026
Resolved - This is now fully resolved - you'll be able to submit forms via our Support Centre as usual.
Feb 10, 14:16 UTC
Update - We are continuing to work on a fix for this issue.
Feb 10, 12:27 UTC
Identified - We are currently investigating an issue with our service provider that is preventing the submission of Contact Support, Report Requests, Import Requests, Training Requests and Seating Plan Requests through our Support Centre.

Our team is still fully available to help - you can continue to reach us directly by emailing support@spektrix.com and we will process your requests from there as usual.

Feb 10, 12:07 UTC
Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.