All Systems Operational

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Stay up-to-date on Spektrix's system status here. You can also subscribe to notifications above.

If you're experiencing something that isn't on this page, get in touch:

support@spektrix.com
UK & Ireland: 020 7183 3586
US & Canada: (646) 569-9097

Spektrix System ? Operational
Spektrix System - UK/IE   ? Operational
Spektrix System - US/CAN   ? Operational
Payments Processing ? Operational
SagePay   ? Operational
YESpay   ? Operational
Vantiv / Element Payments   ? Operational
Authorize.Net   ? Operational
PayPal   Operational
dotmailer   ? Operational
Support Services Operational
Support Centre and support@spektrix.com   ? Operational
Phone Service - UK/Ireland   ? Operational
Phone Service - North America   ? Operational
APIs ? Operational
APIs - UK/IE   ? Operational
APIs - US/CAN   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Payments Uptime ?
Fetching
Spektrix Uptime
Fetching
Past Incidents
Dec 9, 2018

No incidents reported today.

Dec 8, 2018

No incidents reported.

Dec 7, 2018
Resolved - #green We're back up and running. System speeds have been back to normal for the last half an hour. Thanks again for your patience and understanding this morning, we're really sorry for the impact this will have had on your day.
Dec 7, 10:53 GMT
Monitoring - #amber System speeds are returning to normal, be we are continuing to closely monitor the system and will let you know when we're fully back up and running!
Dec 7, 10:38 GMT
Update - #amber Systems are back up and running and system speeds have improved - we are continuing to monitor the system. Again, thank you all for your patience this Friday morning!
Dec 7, 10:26 GMT
Update - #red To restore system speeds you'll be unable to access your Spektrix systems for a few minutes. Please bear with us whilst we get everything back up and running. Thank you so much for your patience so far this morning.
Dec 7, 10:21 GMT
Investigating - #amber Some users may be experiencing some slowness whilst using their systems. We're investigating and will update you when we have more information!
Dec 7, 10:11 GMT
Dec 6, 2018

No incidents reported.

Dec 5, 2018
Completed - The scheduled maintenance has been completed.
Dec 5, 08:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 06:00 GMT
Scheduled - We have rescheduled last week's maintenance to Wednesday 5th December.

We'll be running some scheduled maintenance on the Spektrix system on Wednesday between 6am-8am GMT / 1am-3am EST / 10pm-12midnight PT (Tuesday).

During this time, you won't be able to log into your system. Your online bookers will see a message informing them that the system is undergoing maintenance, and our APIs will also be unavailable. All APIs will return a 503 Unavailable status code, with a Retry-After header.

Please do get in touch with support@spektrix.com if you have any questions.
Dec 3, 13:57 GMT
Dec 4, 2018
Resolved - #green thanks for your patience this morning - system speeds are now back up to normal!
Dec 4, 11:31 GMT
Monitoring - #green Speeds should be back to normal - we've identified the Christmas gremlins shown them the door and are continuing to monitor the system!
Dec 4, 11:17 GMT
Investigating - #amber you may be seeing some slight slowdown - we're currently investigating and taking active steps to restore speeds! We'll update you when we have more information at http://status.spektrix.com
Dec 4, 11:08 GMT
Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018

No incidents reported.

Nov 29, 2018

No incidents reported.

Nov 28, 2018

No incidents reported.

Nov 27, 2018
Completed - This maintenance is now being postponed until December. We will update with more when we have the new date for the work.
Nov 27, 13:54 GMT
Scheduled - Update: Having reviewed the plan for Thursday's scheduled maintenance, we now know that this will involve making the system inaccessible for the period of maintenance.

We'll be running some scheduled maintenance on the Spektrix system on Thursday 29th November between 6am-8am GMT / 1am-3am EST / 10pm-12midnight PT (Wednesday).

During this time, you won't be able to log into your system. Your online bookers will see a message informing them that the system is undergoing maintenance, and our APIs will also be unavailable. All APIs will return a 503 Unavailable status code, with a Retry-After header.

Please do get in touch with support@spektrix.com if you have any questions.
Nov 29, 06:00 GMT
Nov 26, 2018

No incidents reported.

Nov 25, 2018

No incidents reported.