All Systems Operational

About This Site

Stay up-to-date on Spektrix's system status here. You can also subscribe to notifications above.

All timezones are in UTC - find out what time that is for you here: https://www.timeanddate.com/worldclock/converter.html

If you're experiencing something that isn't on this page, get in touch:
support@spektrix.com
UK & Ireland: 020 7183 3586
US & Canada: (646) 569-9097 or 1-800-961-5971
Australia: +61 3 6361 4009

Uptime over the past 90 days. View historical uptime.
Spektrix System Operational
90 days ago
100.0 % uptime
Today
UK and Ireland Operational
90 days ago
100.0 % uptime
Today
US and Canada Operational
90 days ago
100.0 % uptime
Today
Australia and New Zealand Operational
90 days ago
100.0 % uptime
Today
Payments Processing Operational
90 days ago
99.99 % uptime
Today
Opayo (formerly SagePay) Operational
90 days ago
99.99 % uptime
Today
Spektrix Payments (Adyen) Operational
90 days ago
99.98 % uptime
Today
Worldpay (formerly Vantiv) Operational
90 days ago
100.0 % uptime
Today
Authorize.Net Operational
90 days ago
100.0 % uptime
Today
Moneris Operational
90 days ago
99.99 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
dotdigital Operational
90 days ago
100.0 % uptime
Today
Spektrix Link Operational
90 days ago
100.0 % uptime
Today
Support Services Operational
90 days ago
100.0 % uptime
Today
Support Centre and support@spektrix.com Operational
90 days ago
100.0 % uptime
Today
Phone Service - UK/Ireland Operational
90 days ago
100.0 % uptime
Today
Phone Service - North America Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
APIs - UK and Ireland Operational
90 days ago
100.0 % uptime
Today
APIs - US and Canada Operational
90 days ago
100.0 % uptime
Today
APIs - Australia and New Zealand Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 30, 2026
Support phone line degraded performance.
Resolved - Thank you for your patience and understanding whilst we investigated the connectivity of our Support phone lines. All systems are now fully operational.
May 30, 08:56 UTC
Investigating - We have identified and are investigating some connectivity issues with our Support phone lines. Email services are working as normal, so we encourage writing in to support@spektrix.com to get in touch with our Support Team in the meantime.

We will continue to update here as we know more.
May 29, 19:21 UTC
May 29, 2026
May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026
Follow up on payment issues (Friday May 15th) - delayed settlement of funds
Resolved - This update follows up on the payments issues that Spektrix Payments users experienced on Friday the 15th May.

Yesterday (18th May) we were able to ensure the settlement of all funds for confirmed payments processed during the affected time period (c. 09:40-11:00 UTC). It is now also possible to process direct refunds for these transactions if required.

These affected transactions now have a Settlement date in Adyen of the 18th, despite being marked as Received in Adyen, and Confirmed in Spektrix, on the 15th. The payment of these funds will arrive in your bank account the usual number of working days after the Settlement date, meaning you are likely to see a mismatch between payments being marked as taken in your reports, and the amount of money being received in your bank account.

As an example, if you have a 2-day settlement period to receive funds, usually transactions processed on Friday 15th May would arrive in your bank account on Tuesday 19th May. However, some of these transactions will only be marked as Settled in Adyen on the 18th, meaning you will receive the funds for these sales on Wednesday 20th May. The impact of this is an effective 3-business day period to receive funds rather than the usual 2-day period. In your Adyen reports this may translate as appearing to be down on your totals today, and up by the corresponding amount tomorrow.

If you have any questions about this please contact Client Success through our usual channels and we will be able to assist.
May 19, 14:53 UTC
May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage