Spektrix Status

All Systems Operational

About This Site

Stay up-to-date on Spektrix's system status here. You can also subscribe to notifications above.

If you're experiencing something that isn't on this page, get in touch:

support@spektrix.com
UK & Ireland: 020 7183 3586
US & Canada: (646) 569-9097

Spektrix System Operational

Spektrix System - UK/IE Operational

Spektrix System - US/CAN Operational

Payments Processing Operational

SagePay Operational

YESpay Operational

Vantiv / Element Payments Operational

Authorize.Net Operational

PayPal Operational

dotmailer Operational

Support Services Operational

Support Centre and support@spektrix.com Operational

Phone Service - UK/Ireland Operational

Phone Service - North America Operational

APIs Operational

APIs - UK/IE Operational

APIs - US/CAN Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Payments Uptime

Fetching

Spektrix Uptime

Fetching

Past Incidents

Dec 9, 2018

No incidents reported today.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

System Slowdown

Resolved - #green We're back up and running. System speeds have been back to normal for the last half an hour. Thanks again for your patience and understanding this morning, we're really sorry for the impact this will have had on your day.
Dec 7, 10:53 GMT

Monitoring - #amber System speeds are returning to normal, be we are continuing to closely monitor the system and will let you know when we're fully back up and running!
Dec 7, 10:38 GMT

Update - #amber Systems are back up and running and system speeds have improved - we are continuing to monitor the system. Again, thank you all for your patience this Friday morning!
Dec 7, 10:26 GMT

Update - #red To restore system speeds you'll be unable to access your Spektrix systems for a few minutes. Please bear with us whilst we get everything back up and running. Thank you so much for your patience so far this morning.
Dec 7, 10:21 GMT

Investigating - #amber Some users may be experiencing some slowness whilst using their systems. We're investigating and will update you when we have more information!
Dec 7, 10:11 GMT

Dec 6, 2018

No incidents reported.

Dec 5, 2018

Scheduled Maintenance - reschedule from last week - Wednesday 5th December

Completed - The scheduled maintenance has been completed.
Dec 5, 08:00 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 06:00 GMT

Scheduled - We have rescheduled last week's maintenance to Wednesday 5th December.

We'll be running some scheduled maintenance on the Spektrix system on Wednesday between 6am-8am GMT / 1am-3am EST / 10pm-12midnight PT (Tuesday).

During this time, you won't be able to log into your system. Your online bookers will see a message informing them that the system is undergoing maintenance, and our APIs will also be unavailable. All APIs will return a 503 Unavailable status code, with a Retry-After header.

Please do get in touch with support@spektrix.com if you have any questions.
Dec 3, 13:57 GMT

Dec 4, 2018

System Slowdown

Resolved - #green thanks for your patience this morning - system speeds are now back up to normal!
Dec 4, 11:31 GMT

Monitoring - #green Speeds should be back to normal - we've identified the Christmas gremlins shown them the door and are continuing to monitor the system!
Dec 4, 11:17 GMT

Investigating - #amber you may be seeing some slight slowdown - we're currently investigating and taking active steps to restore speeds! We'll update you when we have more information at http://status.spektrix.com
Dec 4, 11:08 GMT

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018

No incidents reported.

Nov 29, 2018

No incidents reported.

Nov 28, 2018

No incidents reported.

Nov 27, 2018

Scheduled Outage for Maintenance - Thursday 29 November

Completed - This maintenance is now being postponed until December. We will update with more when we have the new date for the work.
Nov 27, 13:54 GMT

Scheduled - Update: Having reviewed the plan for Thursday's scheduled maintenance, we now know that this will involve making the system inaccessible for the period of maintenance.

We'll be running some scheduled maintenance on the Spektrix system on Thursday 29th November between 6am-8am GMT / 1am-3am EST / 10pm-12midnight PT (Wednesday).

During this time, you won't be able to log into your system. Your online bookers will see a message informing them that the system is undergoing maintenance, and our APIs will also be unavailable. All APIs will return a 503 Unavailable status code, with a Retry-After header.

Please do get in touch with support@spektrix.com if you have any questions.
Nov 29, 06:00 GMT

Nov 26, 2018

No incidents reported.

Nov 25, 2018

No incidents reported.