All Systems Operational

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Stay up-to-date on Spektrix's system status here. You can also subscribe to notifications above.

All timezones are in UTC - find out what time that is for you here: https://www.timeanddate.com/worldclock/converter.html

If you're experiencing something that isn't on this page, get in touch:
support@spektrix.com
UK & Ireland: 020 7183 3586
US & Canada: (646) 569-9097 or 1-800-961-5971
Australia: +61 3 6361 4009

Uptime over the past 90 days. View historical uptime.
Spektrix System Operational
UK and Ireland Operational
US and Canada Operational
Australia and New Zealand Operational
Payments Processing Operational
Opayo (formerly SagePay) Operational
Spektrix Payments (Adyen) Operational
Worldpay (formerly Vantiv) Operational
Authorize.Net Operational
Moneris Operational
PayPal Operational
dotdigital Operational
Spektrix Link Operational
Support Services Operational
Support Centre and support@spektrix.com Operational
Phone Service - UK/Ireland Operational
Phone Service - North America Operational
APIs Operational
APIs - UK and Ireland Operational
APIs - US and Canada Operational
APIs - Australia and New Zealand Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 14, 2026

No incidents reported today.

Nov 13, 2026

Microsoft Email Outage
Resolved - As has been reported on general news channels as well as Microsoft's status page, their systems are gradually returning to normality. We are seeing emails that were blocked during the outage begin to be sent.

All of our systems have operated throughout and are expected to continue to do so. However, at this stage we are unable to guarantee that 100% of emails will successfully arrive due to the nature and scale of the problem.

If your customers report issues we would recommend re-sending any confirmation emails or E-tickets as required. Please do get in touch with us if your require any assistance with ensuring critical messages reach customers.
Nov 13, 15:29 UTC
Update - As many of you will be aware, Microsoft is experiencing a severe email outage worldwide.

This means any customers who use Microsoft email addresses (such as Outlook, Hotmail, Live) who purchase tickets won't receive order confirmations, E-tickets or password reset emails immediately.

Our system email providers have indicated that they are keeping hold of emails and their systems are operational. So our working understanding is that these emails will send once the Microsoft outage is resolved.

However, there are some unknowns as the volume of the outage is large, and right now we can't guarantee if the email systems will be able to hold onto and retry all affected emails.

Whether this information means you feel you should delay any onsales this morning is up to you. If you have any further questions please contact us in support.

We would definitely advise at this stage to refrain from sending any non-essential or marketing email communications as the receipt rate of these emails will be significantly reduced.
Nov 13, 09:59 UTC
Update - We are continuing to work on a fix for this issue.
Nov 13, 09:57 UTC
Identified - As many of you will be aware, Microsoft is experiencing a severe email outage worldwide.

This means any customers who use Microsoft email addresses (such as Outlook, Hotmail, Live) who purchase tickets won't receive order confirmations, E-tickets or password reset emails immediately.

Our system email providers have indicated that they are keeping hold of emails and their systems are operational. So our working understanding is that these emails will send once the Microsoft outage is resolved.

However, there are some unknowns as the volume of the outage is large, and right now we can't guarantee if the email systems will be able to hold onto and retry all affected emails.

Whether this information means you feel you should delay any onsales this morning is up to you. If you have any further questions please contact us in support.

We would definitely advise at this stage to refrain from sending any non-essential or marketing email communications as the receipt rate of these emails will be significantly reduced.
Nov 13, 09:45 UTC

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

Errors accessing Dotdigital
Resolved - Dotdigital have now confirmed system access is fully restored and stable.
Nov 6, 14:07 UTC
Monitoring - Dotdigital have confirmed that access is now restored and they are continuing to monitor the system.
Nov 6, 13:26 UTC
Update - We're aware that there are currently issues with Dotdigital. This looks to be affecting all areas of Dotdigital, including the login page and mail sending. You can check Dotdigital's status page here: https://dotdigitalstatus.com/

We are monitoring the situation closely and will update here with any new information as soon as we have it.
Nov 6, 13:05 UTC
Investigating - Dotdigital has reported that there are issues accessing their system.

We'll continue to provide updates as we receive them and you can keep up to date with the latest updates on this at https://dotdigitalstatus.com/
Nov 6, 12:49 UTC

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

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