All Systems Operational

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Stay up-to-date on Spektrix's system status here. You can also subscribe to notifications above.

All timezones are in UTC - find out what time that is for you here: https://www.timeanddate.com/worldclock/converter.html

If you're experiencing something that isn't on this page, get in touch:
support@spektrix.com
UK & Ireland: 020 7183 3586
US & Canada: (646) 569-9097 or 1-800-961-5971
Australia: +61 3 6361 4009

Spektrix System Operational
90 days ago
99.94 % uptime
Today
UK and Ireland Operational
90 days ago
99.92 % uptime
Today
US and Canada Operational
90 days ago
99.91 % uptime
Today
Australia and New Zealand Operational
90 days ago
99.98 % uptime
Today
Payments Processing Operational
90 days ago
99.95 % uptime
Today
Opayo (formerly SagePay) Operational
90 days ago
99.93 % uptime
Today
Spektrix Payments (Adyen) Operational
90 days ago
100.0 % uptime
Today
Worldpay (formerly Vantiv) Operational
90 days ago
99.92 % uptime
Today
Authorize.Net Operational
90 days ago
99.93 % uptime
Today
Moneris Operational
90 days ago
99.93 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
dotdigital Operational
90 days ago
100.0 % uptime
Today
Spektrix Link Operational
90 days ago
99.98 % uptime
Today
Support Services Operational
90 days ago
99.99 % uptime
Today
Support Centre and support@spektrix.com Operational
90 days ago
99.99 % uptime
Today
Phone Service - UK/Ireland Operational
90 days ago
99.99 % uptime
Today
Phone Service - North America Operational
90 days ago
99.99 % uptime
Today
APIs Operational
90 days ago
99.98 % uptime
Today
APIs - UK and Ireland Operational
90 days ago
99.98 % uptime
Today
APIs - US and Canada Operational
90 days ago
99.98 % uptime
Today
APIs - Australia and New Zealand Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 12, 2026

No incidents reported today.

Feb 11, 2026

No incidents reported.

Feb 10, 2026
Resolved - This is now fully resolved - you'll be able to submit forms via our Support Centre as usual.
Feb 10, 14:16 UTC
Update - We are continuing to work on a fix for this issue.
Feb 10, 12:27 UTC
Identified - We are currently investigating an issue with our service provider that is preventing the submission of Contact Support, Report Requests, Import Requests, Training Requests and Seating Plan Requests through our Support Centre.

Our team is still fully available to help - you can continue to reach us directly by emailing support@spektrix.com and we will process your requests from there as usual.

Feb 10, 12:07 UTC
Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026
Resolved - We've been able to fix the underlying issue and believe all system emails should be sending as expected now so we are marking this as resolved. We will continue to monitor as usual. If you have any questions, please do reach out to us at support@spektrix.com or on +44 (0)20 7183 3586 | +1 (646) 569-9097 | Toll Free: +1 (800) 961-5971.
Feb 5, 17:18 UTC
Monitoring - We've identified the cause of the issues with system emails and have put a fix in place. You should start seeing system emails sending again, and emails that were previously unsent should now complete.

We'll continue to monitor the situation.

Feb 5, 17:08 UTC
Investigating - We've seen that system emails may not be sending. these will include new account, password reset, confirmation emails gift voucher purchases and scheduled reports as of around 2:30pm UTC.

We're looking into the cause of this and will update here shortly.

Feb 5, 17:03 UTC
Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.