Monitoring - We are aware of an issue with payment processing on the Moneris Payments Gateway since about 18:00 UTC. This is only affecting Canadian clients using Moneris as a payment gateway.
Service appears to be returning to normal, but we will continue to monitor Moneris service through the end of the day.
Feb 20, 2026 - 18:36 UTC
If you're experiencing something that isn't on this page, get in touch:
support@spektrix.com UK & Ireland: 020 7183 3586
US & Canada: (646) 569-9097 or 1-800-961-5971
Australia: +61 3 6361 4009
Spektrix System
Operational
90 days ago
99.98
% uptime
Today
UK and Ireland
Operational
90 days ago
99.98
% uptime
Today
US and Canada
Operational
90 days ago
99.98
% uptime
Today
Australia and New Zealand
Operational
90 days ago
99.98
% uptime
Today
Payments Processing
Major Outage
90 days ago
99.93
% uptime
Today
Opayo (formerly SagePay)
Operational
90 days ago
99.93
% uptime
Today
Spektrix Payments (Adyen)
Operational
90 days ago
100.0
% uptime
Today
Worldpay (formerly Vantiv)
Operational
90 days ago
99.92
% uptime
Today
Authorize.Net
Operational
90 days ago
99.93
% uptime
Today
Moneris
Major Outage
90 days ago
99.81
% uptime
Today
PayPal
Operational
90 days ago
100.0
% uptime
Today
dotdigital
Operational
90 days ago
100.0
% uptime
Today
Spektrix Link
Operational
90 days ago
99.98
% uptime
Today
Support Services
Operational
90 days ago
99.99
% uptime
Today
Support Centre and support@spektrix.com
Operational
90 days ago
99.99
% uptime
Today
Phone Service - UK/Ireland
Operational
90 days ago
99.99
% uptime
Today
Phone Service - North America
Operational
90 days ago
99.99
% uptime
Today
APIs
Operational
90 days ago
99.98
% uptime
Today
APIs - UK and Ireland
Operational
90 days ago
99.98
% uptime
Today
APIs - US and Canada
Operational
90 days ago
99.98
% uptime
Today
APIs - Australia and New Zealand
Operational
90 days ago
99.98
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This is now fully resolved - you'll be able to submit forms via our Support Centre as usual.
Feb 10, 14:16 UTC
Update -
We are continuing to work on a fix for this issue.
Feb 10, 12:27 UTC
Identified -
We are currently investigating an issue with our service provider that is preventing the submission of Contact Support, Report Requests, Import Requests, Training Requests and Seating Plan Requests through our Support Centre.
Our team is still fully available to help - you can continue to reach us directly by emailing support@spektrix.com and we will process your requests from there as usual.
Feb 10, 12:07 UTC