All Systems Operational

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Stay up-to-date on Spektrix's system status here. You can also subscribe to notifications above.

All timezones are in UTC - find out what time that is for you here: https://www.timeanddate.com/worldclock/converter.html

If you're experiencing something that isn't on this page, get in touch:
support@spektrix.com
UK & Ireland: 020 7183 3586
US & Canada: (646) 569-9097 or 1-800-961-5971
Australia: +61 3 6361 4009

Uptime over the past 90 days. View historical uptime.
Spektrix System Operational
90 days ago
100.0 % uptime
Today
UK and Ireland Operational
90 days ago
100.0 % uptime
Today
US and Canada Operational
90 days ago
100.0 % uptime
Today
Australia and New Zealand Operational
90 days ago
100.0 % uptime
Today
Payments Processing Operational
90 days ago
99.96 % uptime
Today
Opayo (formerly SagePay) Operational
90 days ago
100.0 % uptime
Today
Spektrix Payments (Adyen) Operational
90 days ago
100.0 % uptime
Today
Worldpay (formerly Vantiv) Operational
90 days ago
100.0 % uptime
Today
Authorize.Net Operational
90 days ago
100.0 % uptime
Today
Moneris Operational
90 days ago
99.78 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
dotdigital Operational
90 days ago
100.0 % uptime
Today
Spektrix Link Operational
90 days ago
100.0 % uptime
Today
Support Services Operational
90 days ago
100.0 % uptime
Today
Support Centre and support@spektrix.com Operational
90 days ago
100.0 % uptime
Today
Phone Service - UK/Ireland Operational
90 days ago
100.0 % uptime
Today
Phone Service - North America Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
APIs - UK and Ireland Operational
90 days ago
100.0 % uptime
Today
APIs - US and Canada Operational
90 days ago
100.0 % uptime
Today
APIs - Australia and New Zealand Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 14, 2026

No incidents reported today.

May 13, 2026

No incidents reported.

May 12, 2026
Intermittent issues with payment screen not showing when Ticket Subscriptions are in the basket
Resolved - We have been monitoring all sales paths since our fix was put into place this afternoon. The card details window and the checkout pathway are continuing to work as expected, and we will be marking this as resolved.
May 12, 21:01 UTC
Monitoring - We have a fix in place as of 5:30 PM UTC and are seeing the checkout flow work as expected. All web-facing sales for Spektrix Payments clients should be continuing as usual. We will continue to monitor this throughout the rest of the day and will provide any additional updates as necessary.
May 12, 16:40 UTC
Identified - We have identified the cause of the issue and are working to have a fix in place.

Spektrix Payments clients will continue experiencing the card details window not appearing in the checkout flow when a ticket subscription is by itself in the basket. Adding any other items to the basket will trigger the card details window to appear as expected, including adding other items while the ticket subscription is in the basket.
May 12, 14:43 UTC
Investigating - We are currently investigating intermittent issues with the payment screen not showing in the checkout flow when Ticket Subscriptions are in the basket. We will continue to provide updates as we look into this issue.
May 12, 14:10 UTC
May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026
Editing Global Segments and Viewing Order History in Opportunities
Resolved - The issue where display areas were cut off when editing existing Purchasing and Opportunity global segments in Spektrix's Insights and Mailings interface has been resolved. Viewing order histories in the Opportunities interface is also now working as normal.
May 1, 21:57 UTC
Identified - We have identified the cause of the issues with editing global segments and viewing transaction history in the Opportunities interface, and are working to have a fix in place soon.

All other capabilities in the Insights and Mailings interface and Opportunities interface are unaffected.
Apr 30, 18:46 UTC
Investigating - We are aware of an issue with Spektrix systems cutting off display areas when users try to edit existing Purchasing and Opportunity global segments in the Insights and Mailings interface or view order histories in the Opportunities interface. We are working to investigate the issue and will provide updates through this status page as we work on a fix.

For global segment issues, your system will still allow you to create new global segments or new local segments to use within customer lists. All other customer list and reporting capabilities are working as expected.

All order histories are fully viewable and usable in the Sales interface, and all systems are able to process transactions as usual.
Apr 29, 21:16 UTC
Apr 30, 2026
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