Spektrix Status

All Systems Operational

About This Site

Stay up-to-date on Spektrix's system status here. You can also subscribe to notifications above.

If you're experiencing something that isn't on this page, get in touch:

support@spektrix.com
UK & Ireland: 020 7183 3586
US & Canada: (646) 569-9097 or 1-800-961-5971

Spektrix System Operational

Spektrix System - UK/IE Operational

Spektrix System - US/CAN Operational

Payments Processing Operational

SagePay Operational

YESpay Operational

Worldpay (formerly Vantiv) Operational

Authorize.Net Operational

PayPal Operational

dotdigital Operational

Support Services Operational

Support Centre and support@spektrix.com Operational

Phone Service - UK/Ireland Operational

Phone Service - North America Operational

APIs Operational

APIs - UK/IE Operational

APIs - US/CAN Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Spektrix System

Fetching

Spektrix Payment System

Fetching

Past Incidents

Aug 9, 2020

No incidents reported today.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

US Clients: Interruption to email delivery

Resolved - We can confirm that system emails have been sending successfully for all clients since 11am ET. If you need assistance regenerating a report schedule or re-sending system emails, please reach out to support@spektrix.com.
Aug 6, 17:44 BST

Identified - We've identified an issue which has prevented a number of system generated emails, such as scheduled reports and password reset emails, from being delivered as intended this morning between 6am-11am ET for some clients in the US. We believe this is no longer affecting system email delivery, and are investigating the scope of impact of this disruption.
Aug 6, 17:19 BST

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.

Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.