All Systems Operational

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Stay up-to-date on Spektrix's system status here. You can also subscribe to notifications above.

If you're experiencing something that isn't on this page, get in touch:

support@spektrix.com
UK & Ireland: 020 7183 3586
US & Canada: (646) 569-9097 or 1-800-961-5971

Uptime over the past 90 days. View historical uptime.
Spektrix System ? Operational
90 days ago
100.0 % uptime
Today
UK and Ireland ? Operational
90 days ago
100.0 % uptime
Today
US and Canada ? Operational
90 days ago
100.0 % uptime
Today
Payments Processing ? Operational
90 days ago
99.98 % uptime
Today
Opayo (formerly SagePay) ? Operational
90 days ago
99.98 % uptime
Today
Spektrix Payments (Adyen) ? Operational
90 days ago
99.95 % uptime
Today
Worldpay (formerly Vantiv) ? Operational
90 days ago
100.0 % uptime
Today
Authorize.Net ? Operational
90 days ago
100.0 % uptime
Today
Moneris ? Operational
90 days ago
100.0 % uptime
Today
PayPal Operational
90 days ago
99.99 % uptime
Today
dotdigital ? Operational
90 days ago
100.0 % uptime
Today
Spektrix Link ? Operational
90 days ago
100.0 % uptime
Today
Support Services Operational
90 days ago
99.99 % uptime
Today
Support Centre and support@spektrix.com ? Operational
90 days ago
99.99 % uptime
Today
Phone Service - UK/Ireland ? Operational
90 days ago
100.0 % uptime
Today
Phone Service - North America ? Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
APIs - UK and Ireland ? Operational
90 days ago
100.0 % uptime
Today
APIs - US and Canada ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025
Payments not available via Adyen Gateway
Resolved - Payment processing through Adyen has been stabilised since around 1.15am BST / 8.15pm EDT, and Adyen have now marked the issue as resolved. All payments should now be going through normally.
Apr 22, 08:18 BST
Update - 21:14 BST / 16:14 EST Update:
Adyen is continuing to experience problems that started around 19:35 BST / 14:35 EDT today. During this time you may experience issues with processing card payments in the Sales interface and through your websites. We are continuing to monitor the situation across our Spektrix Payments users in North America, the UK, and Ireland and will post updates as we are made aware of them.

For real time updates, you can also view Adyen's status page: https://status.adyen.com/
Apr 21, 21:15 BST
Update - We are continuing to work on a fix for this issue.
Apr 21, 20:17 BST
Identified - Adyen is experiencing degraded performance that resurfaced today around 19:35 BST / 14:35 EDT. Those who use Spektrix Payments as their payment provider may be affected and be unable to take payments. We suspect this may affect all Spektrix clients on Adyen including those in the US, CA, UK and Ireland. For real time updates, you can subscribe to Adyen's status page: https://status.adyen.com/
Apr 21, 20:03 BST
Apr 21, 2025
Payments not available via Adyen Gateway
Resolved - This incident has been resolved. Adyen is noting that payment processing has fully recovered.
Apr 21, 19:43 BST
Monitoring - Adyen has provided an update that payment processing has fully recovered since 18:39 GMT /13:39 ET. We will continue to monitor. For real time updates, you can subscribe to Adyen's status page: https://status.adyen.com/
Apr 21, 19:31 BST
Investigating - We're aware that Adyen is experiencing degraded performance that started today around 17:55 GMT / 12:55 EDT. Those who use Spektrix Payments as their payment provider may be affected and be unable to take payments. We suspect this may affect all Spektrix clients on Adyen including those in the US, CA, UK and Northern Ireland. For real time updates, you can subscribe to Adyen's status page: https://status.adyen.com/
Apr 21, 18:39 BST
Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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