All Systems Operational

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Stay up-to-date on Spektrix's system status here. You can also subscribe to notifications above.

All timezones are in UTC - find out what time that is for you here: https://www.timeanddate.com/worldclock/converter.html

If you're experiencing something that isn't on this page, get in touch:
support@spektrix.com
UK & Ireland: 020 7183 3586
US & Canada: (646) 569-9097 or 1-800-961-5971
Australia: +61 3 6361 4009

Uptime over the past 90 days. View historical uptime.
Spektrix System Operational
90 days ago
99.99 % uptime
Today
UK and Ireland Operational
90 days ago
99.99 % uptime
Today
US and Canada Operational
90 days ago
99.99 % uptime
Today
Australia and New Zealand Operational
90 days ago
100.0 % uptime
Today
Payments Processing Operational
90 days ago
99.92 % uptime
Today
Opayo (formerly SagePay) Operational
90 days ago
99.93 % uptime
Today
Spektrix Payments (Adyen) Operational
90 days ago
100.0 % uptime
Today
Worldpay (formerly Vantiv) Operational
90 days ago
99.93 % uptime
Today
Authorize.Net Operational
90 days ago
99.93 % uptime
Today
Moneris Operational
90 days ago
99.72 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
dotdigital Operational
90 days ago
100.0 % uptime
Today
Spektrix Link Operational
90 days ago
99.98 % uptime
Today
Support Services Operational
90 days ago
100.0 % uptime
Today
Support Centre and support@spektrix.com Operational
90 days ago
100.0 % uptime
Today
Phone Service - UK/Ireland Operational
90 days ago
100.0 % uptime
Today
Phone Service - North America Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
99.99 % uptime
Today
APIs - UK and Ireland Operational
90 days ago
99.99 % uptime
Today
APIs - US and Canada Operational
90 days ago
99.99 % uptime
Today
APIs - Australia and New Zealand Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 18, 2026

No incidents reported today.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026
Issues printing tickets
Resolved - We are confident the issue with printing tickets is now resolved. We will continue to monitor as usual. If you have any questions, please do reach out to us at support@spektrix.com or on +44 (0)20 7183 3586 | +1 (646) 569-9097 | Toll Free: +1 (800) 961-5971.
Mar 12, 00:21 UTC
Monitoring - After further testing and running some live verification with a couple of you (thanks for your help!) we believe that the initial work we completed at approximately 16:00 UTC did broadly resolve the issue.

If you are still experiencing issues, it is likely clearing all cookies and cache on your web browser should resolve this issue completely.

We will continue to monitor and let you know if the situation changes.
Mar 11, 17:02 UTC
Investigating - Thanks to those of you that have indicated you are still having issues. We are running some further tests to see if there are different factors causing the issues with printing. For now we believe freshly re-registering the Box Office App and re-adding printers should allow you to print for now.
Mar 11, 16:34 UTC
Monitoring - We have tested in a live environment and been able to print tickets successfully.
We will continue to monitor and please let us know if you are still having issues printing.
Mar 11, 16:11 UTC
Identified - We believe we have identified the problem that has caused tickets not to print. We're running some tests on local environments and will update with more information shortly.
Mar 11, 16:06 UTC
Investigating - We're aware and investigating reports that users are unable to print tickets in any form.

An immediate fix for this will be to open the Box Office App, re-name any connected printers, perform a test print from the App, and then try again.

We are investigating a complete fix for this and will update further here when we have more information.

No other functions are affected currently.
Mar 11, 15:44 UTC
Mar 11, 2026
Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

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